英语道歉信范文集锦 篇1
Dear Ms Winston,
亲爱的温斯顿女士：
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
我的目的是向您表示诚挚的歉意，对于您在上个月安装互联网高速服务时可能遇到的任何不便。
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
我刚从这个假期回来，发现你的文件在我的篮子里。我一看你的案子，就知道你的JAU了。第二十要求改变服务的方式不知怎么地从裂缝中溜走了。我能给出的唯一可能的解释是，我们最近发生了一些关键的员工变动，这可能导致您的信被忽略。
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
因此，我已指示我们的安装小组在本周末之前与您联系，以便为您安排一个方便的时间，以便他们能够去您家安装您的新路由器，并对您的软件进行必要的调整。
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
由于这次的严重疏忽，作为我们对您作为我们的客户的感谢的证明，我们将免费为您提供头三个月的高速服务。因此，您的帐户将不会计费到今年六月。
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet's level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
温斯顿女士，让我向你保证，在你的情况下发生的事情不典型的CableNet的客户服务水平。我们将继续致力于为您和我们所有的客户提供最高的服务标准。
If you have any questions please don't hesitate to call me.
如果你有任何问题，请不要犹豫，123456点钟打电话给我。
Yours in service
您的服务
Tony
托尼
英语道歉信范文集锦 篇2
Dear _______ ，
I am excessively sorry to tell say to you that _______(直接说出道歉事由)。 Now ， I am writing you this letter of apology to show my deep regret 。 Please accept my sincere apology 。 I hope you will understand me and excuse me for _______(请求对方原谅的事由)。
The reason for my delayabsencenegligence was that _______(过失的原因)。 I had no time because _______(当时的状况)。 Therefore it’s not in my power to _______(过失导致的结果)。
Naturally ， I want to _______(解决问题的办法)。 I shall be obliged if you will kindly write and tell me that _______(期望对方原谅自我)。 I wish you could accept my apology 。
Sincerely yours ，
Li Ming
英语道歉信范文集锦 篇3
Dear Mr. Cruz, 克鲁兹先生，
I would like to apologize for our mistake in sending you the wrong order. This email is in regards to the order placed by your company on 10th of May 20xx. 由于我们的失误，将您的订单弄错，在此，向您表示歉意。我写这封邮件是基于贵司今年5月10日下的订单。You had placed an urgent order with us for the delivery of two thousand pieces of H7 automotive lamps. But, instead of delivering H7 automotive lamps we ended up delivering to you two thousand pieces of H4 automotive lamps. We mixed your order with another order from another customer who had placed an order of two thousand H4 automotive lamps. 贵司曾给我们下需求20xx支H7汽车灯泡的紧急订单，我们给贵司出的是20xx支H4汽车灯泡，而不是贵司需要的H7汽车灯泡。我们将贵司的H7汽车灯泡订单与另一客户的H4汽车灯泡订单搞混了。I understand that you must have suffered business losses due to the mistake made by us. On behalf of Mr. Trump, our General Manager, I assure that we will compensate for your losses with the payment in your next order. Here, I also promise that we won't commit such mistake again, and make sure you receive the correct order. 因为我司的错误导致贵司的业务损失，我感同身受。这里，我代表我司总经理特朗普先生保证，将在处理贵司下一个订单时向贵司提供赔偿。我本人也承诺，我司不会再犯类似的错误，确保贵司收到的订单都是正确的。
Best regards, 良好的祝愿!
Mrs. Hillary,希拉里女士
Director- Marketing Department, Fec Inc. Fec集团市场部总监
英语道歉信范文集锦 篇4
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday party next Thursday evening. That is owing to(因为) the fact that (同位语从句)my younger brother suddenly fell ill and was taken to a hospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and will send it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially, (sincerely)
Li Hua
英语道歉信范文集锦 篇5
Dear Daisy,
I would like to express my apology for missing our 14 o'clock appointment.
A small accident happened to me when I was on my way to school. I am going
to come over to your apartment the day after tomorrow — Monday, April4, at 14 p.m. If it is convenient for you, I will check my e-mail tomorrow to make sure whether you have left a note for me. Otherwise, I will see you at 14:00 p.m.,
Monday afternoon.
I am very sorry for that again.
Best wishes,
Cathy
英语道歉信范文集锦 篇6
ear miss nancy,much to my regret i was unable to keep my promise to attend your birthday party last saturday, owing to the fact that my little son was suddenly taken ill early that ng to see you soon.
英语道歉信范文集锦 篇7
unable to return borrowed book on time
dear kate:
excuse me for my long delaying in returning to you your “robinson crusoe” which i read through with great interest。 i had finished reading the book and was about to return it when my cousin came to see me。 never having seen the book， she was so interested in it that i had to retain it longer。 however， i hope that in view of the additional delight thus afforded by your book， you will overlook my negligence in not returning it sooner。
thanking you again for the loan。
sincerely yours，
tom
英语道歉信范文集锦 篇8
Dear Mary,
I am very much looking forward to your visit to my city. Just think: after all these years of writing to each other, we will finally have the chance to meet! However, I regret to inform you that I will not be able to meet you at the airport as soon as you arrive.
The reason is that your flight will arrive early in the morning, and the quickest I can get to the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.
By the way, as we have never met I must tell you how to recognize me: I am medium height and have a small mustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.
Looking forward to out first meeting.
Yours sincerely,
Harry
英语道歉信范文集锦 篇9
Dear Jane,
I am excessively sorry to tell you that I won’t be able to come this afternoon because I have to go to the airport at 2:00 p.m. to meet an overseas visitor from Australia.
I really have kept our date in my mind all these days. However, I received my boss’e-mail this morning, and he asked me to go to the airport to meet one of his friends from abroad. It’s sudden and urgent and I must go.
I’m sorry for any inconvenience caused. Please forgive me. Would you please ring me up to make another time? We may meet again and I hope to see you soon.
Sincerely，
Li Ming
英语道歉信范文集锦 篇10
Dear Mr. Hunnicutt,
I am writing to apologize for the incorrect invoice you received from us. Owing to a breakdown in communications, we did not credit you with a 10% discount, as agreed.
We shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. Please accept my apologies for any inconvenience we have caused.
Your sincerely,
英语道歉信范文集锦 篇11
i am writing this letter to express my apology that ______________.i feel terribly sorry about this. once again, i am very sorry for any inconvenience caused. i will be really appreciated if you can accept my apologies and understand my situation.
yours sincerely
_________ 亲爱的_____，(对方姓名)我写这封信以表达我的道歉 ______________(道歉原因)。对此我深感抱歉。我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。 谨启 _________(自己姓名)
英语道歉信范文集锦 篇12
Dear ______,
I am writing this letter to apologize to you for my failing to .
The reason is that ______ . I am sorry that I cannot finish in time, but is it possible that I make up the loss by ? If so, I will put everything else aside to .
I do hope that you can understand my situation and accept my apology.
Yours sincerely,
Li Ming
英语道歉信范文集锦 篇13
It's not for the first time that we have continual arguments with each other for trifles. Maybe we should not communicate with an overpowering and domineering style，seeking to convince or impose one's thought to another. What we need best is trust, tolerance, understanding and communication and leave plenty of space for another.
When we were in cold war, for just a second, I flatter myself that you were so sad for me, just for me, only for me. Hahaha …. As the saying goes, only the people who in your heart may hurt you deeply. By this token, I’m an important person for you.
Look back to our past happy days and for the old time’s sake, forgive me for my slight offence. As Shakespeare wrote, the course of true friendship never did run smooth. So do not give me a cold shoulder any more. I can’t live with it. This is a lose-lose situation, not a desirable outcome.
英语道歉信范文集锦 篇14
Dear Charlie,
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised.
A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport.
Pursuing study overseas is an essential step in the accomplishment of your dream. How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby send you a gift to wish you good luck. Please forgive me.
Cordially,
Li Ming
20xx年x月x日
英语道歉信范文集锦 篇15
Dear Kate:
Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
Thanking you again for the loan.
Sincerely yours,
Tom
亲爱的凯特：
我迟迟未能归还您的那本《鲁滨逊飘流记》，请原谅。该书我读得津津有味。读完后，正预备归还您时，我的表妹来访，见这本书也感兴趣，定要借去一读。为了让别人也能分享您那本书所给予的乐趣，我不能及时归还。我想再延迟些日子奉还，谅您不会介意的。
再次感谢您的慷慨。
英语道歉信范文集锦 篇16
dear david:
i am afraid that you will think me unpardonably negligent in nothaving answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.
sincerely yours,
tom
英语道歉信范文集锦 篇17
Dear Customer,
I would like to apologize for the delay in delivering your order. I have looked into the matter and found that it resulted from a problem in our distribution department. We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you. You should receive them in 2 days.
Please accept our sincere apologies for any inconvenience we have caused you and your customers.
Yours sincerely
英语道歉信范文集锦 篇18
Dear Tom,
It’s a long time since we met last time and I miss you very much. hanks for your invitation. However, I regret to tell you that I can’t travel o America this winter holiday for some unavoidable reasons.
First of all, it’s the coming of the Spring Festival that makes me refer to stay at home rather than take a travel to America. As far as
we Chinese are concerned, the Spring Festival is a family time treasured
by us all. What’s more, the College Entrance Examination is coming. So
significant is it to me that I will attend some tutorial classes during this
winter holiday for some of my weak divisions. Taking all the above
factors into consideration, I have to say sorry again
Anyway, shall I make it after the Exam? I will appreciate it if you
can be my guide at the time. Yours
Li Hua
英语道歉信范文集锦 篇19
Dear Bob,
Iam the Chinese student who lodged in your house during my stay in Canada. I amwriting the letter for the purpose of offering my sincere apology to you.
WhenI got home, I found I had forgotten to return the music CD that you were sokind to lend me. I am feeling awfully sorry for it. As I understand this CD isone of your favorites, I will do my utmost to send it to you as soon aspossible. Based upon the regulations of China’s Postal Services, it will takeseveral days to reach Canada.
Pleaseaccept my heartfelt apology. I genuinely hope that you would forgive me for mycarelessness.
Yourstruly,
hangWei
英语道歉信范文集锦 篇20
Dear linda,
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
therefore, it’s not in my power to meet rally, i want to suggest that we should make another appointment next time.
i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
英语道歉信范文集锦 篇21
Dear my friend,
I'm sorry. The last time I shouldn't put your things on the lawn just into the office. But I really didn't mean it, you know I have a bad memory, careless. You give something to my preservation is to believe me, but I was careless. If it weren't for you to find fast may have been lost. After you scold me, I should not because at that time the anger and walk away. After I calm down and wanted to think just detection oneself wrong indeed. First should put your things casually and forget to take, the second is you blame me, I should apologize to you, to comfort you, rather than walk away I should not make you angry, anyway, thousand wrong all wrong is all my fault. We have known each other for 6 years, you know me, I have been few friends. We met the first day of school, get along well with each other. But in the third grade, I, it is not your good friend. To be honest I have is all alone, over the years until sixth grade turns to a girl in our class, with her, I am not lonely. Soon graduated, I hope to bring good memories to my primary school life. I even don't get along the classmates at ordinary times to chat, talk, exchanges. Especially you, are you angry, be wronged, I comfort you, make you laugh. Play with you, hope and you can become good friends again. Still remember the rainy weather we're having our lessons in the classroom when you are not happy I give you preach note? "The sky is sugar, even if fall under what?... what the rain again big, just pour a happily smile... it's not a big deal 'happy smile." I remember these notes! Hope I can with a note from you smile again. I am very cherish our friendship, but at that time, I'm just a fool. Mimi, forgive me? We also will be good friends!!!!
英语道歉信范文集锦 篇22
Dear Zhang
I am really sorry to tell you that I was unable to attend your birthday party yesterday is owing to the fact that my old friends visited my house without telling me the exact time.I had to entertain those friends with my passion in the entire eveningand I will continue to entertain them in the following two days.
I really regret that I haven't go to celebrate your birthday personally and had missed a wonderful chance to enjoy myself with our kind colleages.I have prepared a pretty gift to you yesterday and will send to you this afternoon to show my best birthday desI trust that you will understand me.
Best wishes
yours sincerely
Tom
亲爱的张
我很抱歉的告诉你，我昨晚没能来参加你的生日聚会。这是由于这样的事实，我的老朋友访问我的房子没有告诉我确切的时间。我得招待那些朋友和我在整个晚上的激情，我将继续受理以下两天。
我真后悔没有亲自去庆祝你的生日，错过了一个美妙的机会享受这种同寅与我们自己。我已经准备了一个漂亮的礼物给你，会把这个下午给我的最好的生日desi相信你能理解我对你。
最美好的祝福
谨上
汤姆
英语道歉信范文集锦 篇23
dear frank:
i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.
but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.
yours truly
英语道歉信范文集锦 篇24
Dear ___________,
I am truly sorry that_________________________(道歉的原因).
The reason is that_(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.
Yours sincerely
Li Ming
英语道歉信范文集锦 篇25
Dear Bob,
I'm writing to apologize for having forgotten to return the “the Beatles” CD to you when I left Canada.I was in such a hurry that I packed everything in my luggage without checking carefully. Had I paid more attention then, I wouldn't have made such a stupid mistake.
Now something must be done to solve the problem because I understand you cherish the CD enormously. I can either send it to you by express mail or alternatively compensate you ata reasonable price. If you do not mind, I may bring it back to you next time I go to Canada.
Please let me know which solution you prefer at your earliest convenience. I really hope you will accept my sincere apology.
Faithfully yours,
Li Ming
英语道歉信范文集锦 篇26
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely yours,
Tom
亲爱的戴维：
请原谅我收到您12月7日的来信后迟迟未复，现将原因告诉您，相信您一定会谅解的。您的来信到来时，我正巧在香港，家人无法及时转递。你的信一直放在我写字台上，直到我回到才看见，拖至今天才回信，深表歉意。
这次出去旅行饱览了许多美丽景色，下次见到您时，将告诉您一切。
英语道歉信范文集锦 篇27
kindly excuse me for my not being able to see you off at the airport this saturday as i have promised.
a major business partner of our company will be attending an important conference in xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. i have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities, so i am afraid i cannot be present at the airport.
pursuing study overseas is an essential step in the accomplishment of your i wish i could have the chance to share with you my personal feelings and suggestions before you are away! i hereby send you a gift to wish you good luck. please forgive me.
英语道歉信范文集锦 篇28
Dear miss nancy,
much to my regret i was unable to keep my promise to attend your birthday party last saturday, owing to the fact that my little son was suddenly taken ill early that ng to see you soon.